Privacy Policy

1. Introduction

ClearTerms ("we," "our," or "us") provides an AI-powered service that analyzes legal and compliance documents to produce plain-language summaries. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using ClearTerms, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password (stored securely using industry-standard encryption).

Documents You Upload

We process the documents you upload to provide our analysis service. These documents are stored securely and processed using AI technology to generate summaries and insights.

Usage Data

We automatically collect certain information when you use our service, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our service.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our document analysis service
• Process your documents using AI to generate summaries and insights
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our service
• Detect, prevent, and address technical issues and security threats

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication measures

Your documents are retained for as long as your account is active or as needed to provide you with our services. You may delete your documents at any time through your account.

5. Third-Party Services

We use third-party AI services to process and analyze your documents. These providers are contractually obligated to protect your information and use it only for the purposes of providing their services to us.

We may also use third-party services for hosting, analytics, and email communications. These services have their own privacy policies governing their use of your information.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information and documents
• Data Portability: Request a copy of your data in a portable format
• Account Closure: Close your account at any time through your settings

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

We use essential cookies to enable core functionality of our service, such as maintaining your login session. We do not use third-party advertising cookies or cross-site tracking.

You can configure your browser to refuse cookies, but this may limit your ability to use certain features of our service.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.